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1. How do I pay my Alarm Registration?

Your alarm registration can be paid by submitting payment to: 

Pleasant Hill False Alarm Reduction Program

PO BOX 398839

San Francisco, CA 94139-8839

We are currently accepting 2018 registrations. If you receive a delinquent notice, please submit payment. Late payments will not affect Police response for alarm calls at this time.

2. Does the police department provide fingerprinting services?

The Pleasant Hill Police Department provides live scan fingerprint service to both residents and non-residents of Pleasant Hill. The cost for live scan fingerprints is $27 for residents of Pleasant Hill and $38 for non-residents of Pleasant Hill, plus applicable DOJ/FBI fees for both.

Acceptable methods of payment are cash and check - we do not accept credit or debit cards. No appointment is necessary for live scan fingerprints however we do ask that you call (925)288-4600)and then "0" at least 30 minutes before coming to the station. Fingerprints are taken in the Department's jail and we will not take fingerprints if an arrestee is in custody. "Ink" fingerprints are not available.

3. How do I get get my property back after it has been taken or held by the Police Department?

Property Releases are handled by appointment only. Appointments can be made by calling the Property Room at 925/288-4613. At that time, the Property Clerk will determine if the property in question can be returned. Several factors must be considered and various entities must be contacted before property can be released (i.e. Investigations division, DA's office, Courts, etc). In addition, all Firearms will require a valid California Department of Justice Firearms Clearance letter for release. If property requires a Court Order or additional information for release, the Property Clerk will inform you at that time.

4. Once my property has been authorized to be released, can I come to the Police Department to pick it up?

No. Property Releases are handled by appointment only. Appointments can be made by calling the Property Room at 925-288-4613. Property Releases are handled Tuesdays and Wednesdays between 1 pm and 3 pm. The Property Room is closed to the public on Fridays.

5. How do I obtain a copy of a police report?

Various laws regulate the release of police reports. The Pleasant Hill Police Department strives to assist person with requests for records while complying with the laws and protecting privacy as required by law. Please come to the police department to obtain a copy of your report. Insurance companies for victims also receive reports.

Generally, victims of crimes are able to obtain a copy of the police report. Victims are defined as persons suffering bodily or property damage or loss. The Pleasant Hill Police Department strives to provide copies of reports at the time of request but by law has up to 10 days to respond to your request.

Denials of request for a report will be in writing with the specific reason for the denial specified. Any denial is per the provisions of law.

Note: Circumstances which may affect the release of information include: the disclosure would endanger the safety of a witness or other person involved in the investigation; the disclosure would endanger the successful completion of the investigation, or the disclosure would endanger the successful completion of a related investigation. (Generally speaking, in limited instances, redacted information may be released.)

Following is some specific information on the release of reports:

• Domestic violence victims are able to obtain copies of reports. Confidentiality laws regulate the release of some information in these cases.

• Confidentiality laws also apply to the release of reports involving sex crimes, child abuse, and elder abuse.

• Reports involving juveniles, except traffic collisions, require approval of the Juvenile Court prior to release; Police Department staff will assist you by providing you with a petition form and forwarding the request to the Juvenile Court for consideration. If the Court grants the release, the information will be provided to you. Note: The Pleasant Hill Police Department will forward your petition to the Juvenile Court within 10 days of receipt of the petition.

• Identity theft victims (530.5 PC) may obtain a copy of their police report.

• Persons involved in traffic collisions may obtain copies of their report.

6. Can I check my own "record" with the Pleasant Hill Police Department?

Yes, persons, upon showing proof of identification, can obtain a summary of their own contacts with the Pleasant Hill Police Department.

This information requires research. Police Department staff will accept your request and information will be provided to you within the legal time limit. Usually, this is not available to you on the same date of the request.

7. Can other persons check on my "record" with the Pleasant Hill Police Department?

Other than information on arrests of adults within the past 90 days of the request, generally information on a person’s criminal history or contacts is not releasable to the public. There are specific, limited, exceptions and the Pleasant Hill Police Department complies with the law.

8. Can I see who has been arrested?

Generally, legally specified information on adult arrestees is released up to 90 days after the arrest. All adult arrest information is released per the provisions of the law. An adult arrest log is available for public inspection. Information on juvenile arrestees is generally not releasable per law.

What if I want to find out about specific police calls at my house or some other address?
Daily logs on all police responses are maintained for public inspection for the past 90 days at the lobby counter. Other information past 90 days will be released but due to confidentiality laws, these records are not maintained on the counter.
If you have a specific address and/or date and time which you wish information about, our staff will be able to assist you as well. Information can be provided by telephone regarding the public daily log. Please call (925) 288 4600 “0”.
Generally, the following information is available regarding specific police calls: Time, substance, and location of all complaints or requests for assistance, time and nature of the response, time , date, and location of occurrence, time and date of report, name and age of victim (with exceptions including juvenile names), factual circumstances involving the incident (except statements), general description of injuries, property, or weapons involved. (We generally cannot provide information on medical conditions.)

9. What if I want to find out about specific police calls at my house or some other address?

Daily logs on all police responses are maintained for public inspection for the past 90 days at the lobby counter. Other information past 90 days will be released but due to confidentiality laws, these records are not maintained on the counter.

If you have a specific address and/or date and time which you wish information about, our staff will be able to assist you as well. Information can be provided by telephone regarding the public daily log. Please call (925) 288 4600 “0”.

Generally, the following information is available regarding specific police calls: Time, substance, and location of all complaints or requests for assistance, time and nature of the response, time , date, and location of occurrence, time and date of report, name and age of victim (with exceptions including juvenile names), factual circumstances involving the incident (except statements), general description of injuries, property, or weapons involved. (We generally cannot provide information on medical conditions.)

10. Can I see crime statistics for Pleasant Hill?

Pleasant Hill Police Department monthly statistics are posted online.

11. What if I have further questions?

Please contact Lt. Scott Vermillion, Support Services Division Commander, at (925) 288-4633 or svermillion@ci.pleasant-hill.ca.us

12. Who do I call with property or evidence related questions?

The Property Room can be reached at 925-288-4613. The office is closed Friday, Saturday, Sunday, and most national Holidays.